AIRLINE: United Airlines »
ROUTE: San Antonio to Denver
FLIGHT TIME: 2h 5m
DATE: February 9, 2019
AIRCRAFT TYPE: Boeing 737-900 »
CLASS OF SERVICE: Economy Plus »
About the Plane: United’s Boeing 737-900s are medium size, single-aisle mainline jets used on a variety of short, medium, and long-haul segments in the domestic and North American markets. There are two different configurations of the 737-900, one with 39 seats in Economy Plus and one with 42 seats.
Seats are arranged in a 3x3 configuration. The 737-900 does not have seat-back IFE. However, streaming content is complimentary to your personal devices. All seats in Economy Plus feature 110V power outlets, and adjustable headrests.
About Economy Plus: Economy Plus is not considered a separate class of service. Instead, it is just seats with additional legroom. Economy Plus seats come at an additional cost. Seats are available for purchase during ticketing, anytime you select your seats, at check-in, or at an airport kiosk.
MileagePlus Premier Platinum members (and up to 8 travel companions) and higher receive complimentary access at any time. Premier Gold members (and 1 travel companion) receive complimentary access at any time. Premier Silver (and 1 travel companion) members receive space-available upgrades at check-in. Annual Economy Plus subscriptions are available starting at $599.
Overall Impression: The seat was comfortable and the service was friendly. A lot of people don’t like the bulkhead seat, but I felt there was ample legroom. One drawback is that there is no under-seat stowage in Row 8 due to the position of the mid-cabin lavatory. However, the bulkhead seats in Row 7 have under-seat stowage. The bulkhead seats allow window and middle-seat passengers to sneak by the other passenger without making them get out of their seat.
United Economy Plus is just okay. There is nothing terribly special about it aside from the extra legroom. It doesn’t include premium snacks or complimentary alcoholic beverages.
The 737-900 is a comfortable ride. But, with 179 seats and a single aisle, it takes a long time to board and deplane. United has configured both of its 737-900 variants with a mid-cabin lavatory, which is very convenient.
Recommendation: I don’t recommend spending extra for Economy Plus on flights under 3 hours. The extra legroom might be worth the cost for longer flights, but there is no extra service (I.E. premium snacks and complimentary alcoholic beverages). The 737-900 is a comfortable plane, but as I said, it takes a long time to board and deplane, especially if you are in the rear of Economy. Because of this, I would suggest trying to find a smaller aircraft, like the 737-800, A319, or A320.